Returns & Refunds

At fetsy, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a simple and fair returns and refunds process.

Returns

– You have 30 days from the date of delivery to return your item
– Items must be unworn, unwashed, and in their original condition with tags attached
– Return shipping is free – we cover the cost of returns

Refunds

– Once we receive and inspect your returned item, we will notify you regarding the approval of your refund
– If approved, your refund will be issued to your original payment method
– Refunds are typically processed within 7 business days after we receive your return
– The time it takes for funds to appear may depend on your payment provider

Exchanges

– We do not currently offer direct exchanges
– If you would like a different item, please return your order for a refund and place a new order

Contact Information

Store Name : fetsy
Website : fetsy.co.uk
Email : support@fetsy.co.uk
Phone : +441132488471
Address : 26 Babbacombe Rd, Liverpool L16 9JW, UK
Opening hours : [ Monday to Friday (9:00 AM – 5:00 PM) (GMT) ]
Contact form : fetsy.co.uk/pages/contact