Privacy Policy

At fetsy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from fetsy.co.uk.

Information We Collect

– Personal details such as your name, email address, phone number, and shipping address when you place an order
– Payment details processed securely through PayPal (we do not store your payment information)
– Information you provide when contacting us via email, phone, or our contact form
– Technical information such as your IP address, browser type, and device information

How We Use Your Information

– To process and fulfil your orders
– To communicate with you regarding your purchase, delivery, or enquiries
– To improve our website and customer service
– To comply with legal obligations

Sharing of Information

– We do not sell, rent, or trade your personal information to third parties
– We may share limited information with trusted service providers such as shipping carriers (Royal Mail, DHL, or other couriers) to deliver your order
– We may disclose information if required by law or to protect our legal rights

Data Security

– We use secure systems and encryption to protect your personal information
– Payments are processed safely via PayPal, which provides buyer protection and secure transactions

Your Rights

– You have the right to access, update, or request deletion of your personal information
– You may request a copy of the data we hold about you by contacting us directly

Cookies

– Our website may use cookies to improve functionality and provide a better shopping experience
– You can disable cookies in your browser settings if you prefer not to allow them

Changes to This Policy

– We may update this Privacy Policy from time to time
– Any changes will be posted on this page with the updated date

Contact Information

Store Name : fetsy
Website : fetsy.co.uk
Email : support@fetsy.co.uk
Phone : +441132488471
Address : 26 Babbacombe Rd, Liverpool L16 9JW, UK
Opening hours : [ Monday to Friday (9:00 AM – 5:00 PM) (GMT) ]
Contact form : fetsy.co.uk/pages/contact